FOR CUSTOMERS AND SUPPLIERS
In compliance with the provisions of the Federal Law for the Protection of Personal Data
in Possession of Individuals published in the Official Gazette of the Federation, this
Privacy Notice is hereby extended.
Fraga Mex, SA de CV with address at Prolongacion Milo No. 3671, Colonia Nogalera,
C.P. 44470 in Guadalajara, Jalisco, Mexico, informs you that it is responsible for
collecting and processing the personal data that you provide us as an active and
potential customer or supplier. The personal data collected are the following:
- Full name
- Address
- RFC
- Telephone numbers
- E-mail address
- Data strictly necessary for the purposes indicated below
Such personal data will only be collected for the following purposes: - To provide you with the products and services you request.
- Generate a database of customers and suppliers
- Contact with potential customers and suppliers
- Follow-up of the sales and purchasing process
- Sending and receiving electronic invoices
- Credit references in favor of Fraga Mex
- Delivery of notifications related to the services we provide.
- To comply with tax obligations arising from the business relationship established with
you or the company you represent.
Your data will be collected directly, through e-mail, or by telephone. The information will
be stored in the databases of our information system and billing system, which are
safeguarded on our server. The databases and server have the necessary and sufficient
administrative, technical, and physical security measures to protect your data against
damage, loss, alteration, destruction, use, access, or unauthorized treatment.
An internal information security policy explains to employees the security considerations
they must consider when using information systems, supporting the above security
mechanisms.
Your data will NOT be disseminated, distributed, or marketed to any third party without
authorization. Companies related to Fraga Mex that must have your data for the
aforementioned purposes are not considered third parties.
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It is confirmed that in compliance with Article 22 of the law in question, you may
exercise your ARCO rights (access, rectification, cancellation, and opposition to
disclose your information) at any time by sending an email to
datospersonales@fragamex.com.mx with the following data : - The owner’s name and address or other means of communicating the response to
your request. - The documents proving your identity or, if applicable, the legal representation of the
holder. - A clear and precise description of the personal data concerning exercising rights is
sought. - Any other element or document that facilitates the location of the personal data and
any other document required by the legislation in force when the request is submitted.
Requests for access, rectification, cancellation, or opposition will be answered within 20
business days, counted from the date they are received, to inform you if they are
appropriate. The response will be effective within 15 days from the date it is
communicated to the email you provide us for such purposes.
Fraga Mex will not be obliged to cancel the personal data when any of the assumptions
established in the Law are involved, among others, the following: it refers to the parties
of a private, social, or administrative contract and is necessary for its development and
compliance; it must be treated by legal provision; it hinders judicial or administrative
proceedings related to tax obligations, the investigation and prosecution of crimes or the
updating of administrative sanctions; it is necessary to protect the legally protected
interests of the holder; it is required to act in the public interest; it is essential to comply
with an obligation legally acquired by the holder.
We reserve the right to change this Privacy Notice at any time. In the event of a change
to this Privacy Notice, we will notify you by sending you an e-mail. We will only be liable
if you receive notification of a change to the Privacy Notice if there is a problem with
your e-mail account.
FRAGA MEX, S.A. DE C.V.
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